
(un)Intended Consequences
“The system isn’t broken, its working as it was designed.” -Unknown It was a busy afternoon of telephone calls and incessant interruptions from staff. My desk phone rings and I hastily answered the call from an unknown male voice. He greeted me, “Hey Miss Attorney Teri,” in a sheepish voice. This was not a collect call from a prison. This was not the voice of any familiar client that I had ever represented. The caller gave his name and explained he got my number from one o